The shipping time within Germany is 1-3 working days.
In the EU and internationally, the shipping time is approx. 2-12 working days depending on the country.
Shipping within Germany is free.
Shipping costs EU: 14.95€
International shipping costs: €19.99
We attach great importance to sustainability and try to pack all products in plastic-free packaging or recycled plastic.
Yes, all our shipments are insured.
Yes, with us you have a 14-day right of withdrawal.
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Send us an email to email@example.com and explain your request (please also include your order number).
If the goods are damaged/broken, please attach photos of the defects so that we can check them.
After checking and confirming the return, we will send you a return label, which you can simply print out.
Then pack the selected product and stick the label on the packet.
Yes, as long as your order has not been shipped you can change it.
If your order has not yet been shipped, it can be cancelled.